Our goal is 100% customer satisfaction. You can exchange or return any unworn and unaltered piece within 14 days of the original shipping date. Shipping and handling on returned merchandise is non-refundable. In order to make a return, please contact us to obtain a Return Authorization Number (no exchange or refund will be obtained without a Return Authorization Number). All returns must include a return address, phone number, copy of your shipping receipt, and a letter stating the reason for the return. For your protection, please insure the item for its full value and ship the item in a way that you can verify receipt.
Our Customer Service Department is open Monday through Friday from 9:00 a.m. - 5:30 p.m. EST. If you are having difficulty placing your order or if you have questions, please email us using the contact page,
All e-mail messages are typically answered within 24-hours or during the next business day.